Contact us

CONTACT POINTS
EMAIL
FEEDBACK
NEWSLETTERS


Primary
form of contact is of course the TELEPHONE...

01420 542 542

The FAX number is...

01420 549 466

Our MAILING ADDRESS is...

(please mark the letter for the attention of   
a doctor or the Practice Manager)   

Dr...
Chawton Park Surgery
Chawton Park Road
ALTON
Hampshire   GU34 1RJ
 
EMAIL

PLEASE NOTE that we do NOT recommend the use of email for any correspondence which is in the slightest way confidential, due to the inherent insecurity of the internet.

 

Newsletters

The practice publishes occasional newsletters. These are available...

  

  

 

 

 

Feedback

The doctors and all practice staff are keen to receive feedback, whether it be good or bad, as this helps us to improve our service to patients.

We try to give the best service possible to our patients at all times, but there may be times when you may feel you need to express some dissatisfaction. We therefore offer an informal in-house procedure to deal with any complaint you may have with our service. 

Please contact our Practice Manager who will give you more information. 

Margaret Lockett

We attempt to resolve problems swiftly and take appropriate action if we should fail to achieve the high standards for which we aim.

 

 


If you feel you need to refer an issue further, after discussing it with us, the following addresses may be of use...

Patient Advice and Liaison Service (PALS)
PALS and Complaints
Hampshire PCT
Fairways House
Aldermaston Road
BASINGSTOKE RG24 9RH
01256 376566
PALS and Complaints
Hampshire PCT
Aldershot Centre for Health
Hospital Hill
ALDERSHOT GU11 1AY
01252 335165
 
Independent Complaints Advocacy Service (ICAS)
1st Floor
Clarendon House
9-11 Church Street
BASINGSTOKE RG21 7QG
0845 600 8616

 

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